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Find articles, toolkits and other resources to help you learn more about Autism, Intellectual Disabilities and the ways that they interact with our lives. All resources are based on credible research and are peer reviewed by experts in the field.
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Dispatchers and Paramedics Course: Strategies for Responding to Emergency Calls with Autistic People
Dr. Fakhri Shafai
Dispatchers and Paramedics often have the challenging job of helping people with incomplete information. In this course developed with BC Emergency Health Services and the Ambulance Paramedics and Emergency Dispatchers of BC, first responders are provided with an introduction to supporting autistic patients during calls, provided with guidance on the ABCD approach to emergency calls, and provided with useful de-escalation support strategies to improve the likelihood of successful outcomes during calls.