The Office des personnes handicapées du Québec offers customized help to people with disabilities, their families, and caregivers throughout the service-access process. This help is free and confidential. It is offered in every region of Québec and differs depending on your situation and needs. You can contact them even if you have not been diagnosed. Service plans lay out a strategy adapted to your needs. They can also be useful if you are dissatisfied with the services received or if services are interrupted. The Office can get a service plan process started by assessing your needs, contacting the different workers, linking with the person responsible for the service plan, accompanying you to or representing you at meetings. You, your family, and informal caregivers, and workers from various fields draw up your service plan together. The solutions chosen are written into your service plan that details, your expectations and needs, the list of services needed, and service providers (organizations or people).