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Toolkit

Newfoundland & Labrador Housing Toolkit

AIDE Candaa
Helping individuals with Autism and their families navigate the Newfoundland & Labrador housing support system.

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The Housing Toolkit

Helping individuals with Autism and their families navigate the Newfoundland & Labrador housing support system.

The Housing Toolkit

Acknowledgments

This Toolkit was written and designed by Autism Nova Scotia. The organization would like to thank the staff of the Autism Society of Newfoundland & Labrador for their support and feedback during the review process.

We would like to take this opportunity to thank our partners, AIDE Canada and the Public Health Agency of Canada for their funding and support during the creation of the Housing Toolkit.

Copyright © 2021. Autism Nova Scotia

The Housing Toolkit

Index

The Housing Toolkit Index

1

Where to Start

2

Newfoundland & Labrador

3

What is the Department of Health & Community Services

4

How do I decide what is the best option?

5

How to apply for support?

6

What is the Persons with Disabilities Support Program?

7

What is the Income Support Program?

8

How to apply for Income Support?

9

Deciding where to live

10

What housing options are available for adults?

11

Licensed Housing Options

12

Unlicensed Housing Options

13

What is NLHC?

14

NLHC Programs

15

NLHC-Rental Housing Program

16

NLHC-Funding Programs

17

I have more questions-where do I go?

18

1

The Housing Toolkit

Where to start?

What is the Housing Toolkit?

The Housing Toolkit helps individuals with autism and their families learn how to access housing and funding in Newfoundland & Labrador.

The Housing Toolkit explains:

Who to reach out to for help

How to reach out for help

How an individual qualifies for help

Housing Options

Funding Options

Support Options

2

The Housing Toolkit

IndexNewfoundland & Labrador

Newfoundland & Labrador-Zones

There are four regionals zones that are in charge of support for persons with disabilities. The number for each zone are below:

1.Eastern Regional Health Authority Numbers: St. John’s: (709) 777-6300

Rural Avalon: (709) 945-5111

Bonavista, Clarenville: (709) 468-5243

Burin: (709) 891-5025

2.Central Regional Health Authority Numbers: Gander: (709) 256-2500

Grand Falls-Windsor: (709) 292-2500

Central Health Corporate Office: (709) 292-2138

3.Western Regional Health Authority Numbers: Corner Brook: (709) 637-5000

Stephenville: (709) 643-8700

4.Labrador-Grenfell Regional Health Authority Numbers: St. Anthony: (709) 454-3333

Happy Valley-Goose Bay: (709) 897-2000

Labrador City: (709) 944-2632

31

The Housing Toolkit

What is the Department

of Health & Community Services?

The Department of Health & Community Services (DHCS) is part of the Government of Newfoundland & Labrador. DHCS helps individuals and families through services broken into 4 silos.

Department of Health & Community Services

 

Health

 

Child, Youth

 

Person with

 

Seniors

 

Services

 

& Family

 

Disabilities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Aboriginal Health

Eye See Eye Learn

Special Child

Housing

Dental Services

Prescription Drug

 

Allowance Welfare

Nursing Homes

 

Plan

 

Program

 

and Personal Care

Public Health

 

 

 

Visit the Department

Special Assistance

 

Homes

Health Promotion

 

& Drug Program

Health Services

of Children, Seniors &

 

 

& Wellness

Intervention

Community

 

Social Development,

 

 

 

Services

 

Support Services

Medical Care Plan

and Department

 

 

Provincial Home

 

 

Mental Health

of Education &

 

 

 

Support Program

 

 

Early Childhood

 

 

 

 

 

Therapeutic and

 

 

 

 

Development for more

 

 

 

 

 

 

 

 


resources and services.

Professional


Services


 

4

The Housing Toolkit

How do I decide what is the best option?

Care Coordinator

A Care Coordinator will help an individual find the best funding and support option for them.

Role of the Care Coordinator:

The Care Coordinator will be assigned after an individual calls the Department of Community Services to set up an intake appointment.

The Care Coordinator will work with each individual to complete a financial and functional needs assessment.

The Care Coordinator will determine how much assistance is available for an individual after their assessments are completed.

The Care Coordinator will determine what housing option is available for an individual based on their assessment.

An individual will have the same Care Coordinator unless they move to a different zone or province.

5

The Housing Toolkit

How to apply for support?

When determining an individual’s eligibility they must contact their Regional Health Authority (RHA) for an intake appointment to determine the individual’s care plan moving forward.

Department of Health & Community Services

Learn how to contact the Department of Health & Community Services (DHCS) for help:

CALL YOUR LOCAL

RHA NUMBER

19+ years

0-18 years

Ask for Support for Persons with Disabilities.

Leave a message.

Your RHA will call back to ask questions about the individual’s needs and send you an application to fill out.

Ask for Supports for Persons with Disabilities.

Leave a message.

Your RHA will call back to ask questions about the individual’s needs, family income, & household. They will send you an application if they think you are eligible.

RHA will contact you if you have passed the preliminary assessment to set up a meeting to complete a Financial assessment. You will create a care plan with the social worker if you are eligible for support.

6

The Housing Toolkit

What is the Person with Disabilities Support Program?

Persons with Disabilities is a sector of the Department of Health & Community Services. They help individuals with disabilities who are eligible to access support and housing.

Persons with Disabilities

 

Intervention

 

Residential

 

Employment

 

Financial

 

Services

 

Services

 

Services

 

Services

 

 

 

 

 

 

 

 

Direct Home Services

Cooperative

Job Trainer Support

Child Care Subsidy

Intensive Applied

 

Apartment Program

Opening Doors

Disability Tax Credit

 

 

Program

 

Behaviour Analysis

Alternative Family

 

Registered

 

Career

 

(ABA)

 

Care Home Program

 

Disability Savings

 

 

 

Development

 

JASPER Intervention

Board & Lodging

 

 

Plan

 

Initiative for

 

 

Summary

 

 

 

 

Supplement

 

Child Disability

 

 

 

Agencies, boards,

Community

 

 

Individualized Living

 

Commissions &

 

Benefit

 

Behavioural Services

 

 

 

 

Arrangements

 

Crown

Special Child

Provincial Home

 

 

Shared Living

Wage Subsidy

 

Welfare Allowance

 

Support

 

 

 

Arrangements

 

Initiative

 

Po

Therapeutic &

 

 

 

 

Student Summer

 

 

 

 

 

 

Professional Services

 

 

 

 

 

 

 

 

Employment

 

 

7

The Housing Toolkit

What is the Income Support Program?

The Department of Advanced Education, Skills, & Labour will help individuals in need with financial support to pay for their basic needs. Other support may be provided depending on a persons’ situation.

Income Support

Non-Basic Benefits

1.Municipal Tax Payments

2.Eye Exams and Prescription Glasses

3.Housekeeper’s Allowance

4.Transportation

5.Private Childcare

6.Expenses for Burials

May also obtain certain benefits from government depending on their situation:

Prescription Drug Card

Medical Supplies & Equipment

Medical Transportation

Basic Benefits

Family and Individual Benefit (to assist with expenses of food, clothing, personal care, household maintenance and utilities).

Shelter (Including rent and mortgage).

8

The Housing Toolkit

How to apply for Income Support?

The Department of Advanced Education, Skills, & Labour provides individuals in need with financial support to pay for their basic needs. Below explains the process of applying for Income Assistance.

Applying for Income Support

Learn how to contact the Department of Advanced Education, Skills, & Labour (DAESL) for help

CALL YOUR LOCAL DAESL #

To be eligible for Income Assistance:

18 years of age.

Resident of Newfoundland & Labrador.

Submit an application for benefits.

Be deemed eligible by your financial assessment.

Call the Income Support Number, DAESL will ask for you to have:

Names, MCP numbers and birth information for you, your spouse and children living with you.

Social Insurance Numbers for you and your spouse.

Financial information regarding assets such as your bank savings and RRSPs.

Information about your family’s living accommodations.

All sources of income in the past 60 days.

All sources of income to which you believe you and your family are entitled.

Any special needs for you or your family.

DAESL will call to let you know if you are eligible for Income Assistance and what amount you will receive.

If you do not receive the decision, you have 15 days to appeal the decision.

9

The Housing Toolkit

Deciding where to live

How to choose a housing option?

The Department of Health & Community Services (DHCS) will assign a RHA consultant to work with an individual and their family to determine what the best option is for them.

Criteria to receive funding/housing help:

1.Have a confirmed diagnosis of a developmental and/or intellectual disability, long term mental health illness, and/or physical disability.

2.Complete a functional assessment with a RHA consultant to determine the amount of support an individual will need.

3.Complete a financial assessment with a RHA consultant to determine an individual’s current income.

10

The Housing Toolkit

What housing options are available for adults?

What is Housing?

Housing is where someone lives.

There are different options for where an individual can live.

Department of Health & Community Services can help an individual find a home to fit their needs.

What are an individual’s living options?

Residential Living Options:

Cooperative Apartment Program.

Alternative Family Care Home Program.

Individualized Living Arrangements.

Shared Living Arrangements.

Unlicensed Options:

Living with their family/support network.

Living in a community home.

Live alone/with a roommate.

11

The Housing Toolkit

Licensed Housing Options

Licensed Options:

The Housing Options below are funded by the Persons with Disability Support program. The support will provide room and board as well as some personal support staff.

Licensed Housing Options

Cooperative

Apartment Program

Private residential setting staffed by a live-in supervisor and relief staff.

Up to three adults with intellectual disabilities per apartment.

Alternative Family Care

Home Program

Live with another family other than your own.

Room and board, supervision and personal and social support included.

Up to two unrelated adults with intellectual disabilities per home.

Individualized Living

Arrangements

Live alone in an apartment or house.

Receive funding to help with basic needs through income support.

Receiving funding for home support care.

*Only option when no other options are available*

Shared Living

Arrangements

Live with another person needing support staff.

Receive funding to help with basic needs through income support.

12

The Housing Toolkit

Unlicensed Housing Options

Unlicensed Options:

Unlicensed home options are different than Licensed Homes.

An individual and their support network are responsible for finding housing.

The Persons with Disability Support Program or Income Support may provide a certain amount of money to help pay for support workers, rent, food, and utilities.

Unlicensed Housing Options

Live on your own

Live in an apartment by yourself.

May receive funding to help with basic needs through social assistance.

Live with your

family/support network

Live with your family or support network.

May receive funding to help with basic needs through social assistance.

Live with a roommate

Live with another person in an apartment or house.

May receive funding to help with basic needs through social assistance.

Non-profit

Living Option

Live in a home created and run by a NFLD NGO.

May receive funding to help with basic needs through social assistance.

13

The Housing Toolkit

What is NLHC?

Newfoundland and Labrador Housing Corporation (NLHC):

NLHC is responsible for public housing and housing support programs for the province of Newfoundland & Labrador.

Your Regional Health Authority Coordinator may recommend NLHC as an option for you or your family depending on what your needs are.

NLHC Offices:

Avalon Regional Office: (709) 724-3197

Corner Brook: (709) 639-5201

Gander: (709) 256-1300

Goose Bay: (709) 896-1920

Grand Falls-Windsor: (709) 292-1000

Marystown: (709) 279-5375

Stephenville: (709) 643-6826

14

The Housing Toolkit

NLHC Programs

Housing NFLD:

Housing NFLD has options for living as well as programs to support families and

individuals in need of financial help.

Newfoundland and Labrador Housing

Corporation (NLHC) Programs

Housing Options

 

 

Funding Programs

 

 

 

 

1. Rental Housing Program.

 

1.

Board and Lodging

 

 

 

Supplement.

 

 

2.

Rental Supplement Program.

 

 

3.

Shelter Benefit Program.

 

 

 

4.

Home Modification Program

 

 

 

(HMP).

 

 

5.

Provincial Home Repair

 

 

 

Program (PHRP).

 

 

 

 

15

The Housing Toolkit

NLHC - Rental Housing Program

NLHC has a rental housing program to fit individuals and families living needs who are living in low-income situations. Regional NLHC office numbers are found on page 14.

NLHC-Rental Housing Program

Learn how to contact NLHC for housing assistance:

Call your regional NLHC office

You may be eligible for low-income housing if:

Your total household income falls within certain income level.

Your present housing is in good condition but you pay more than 30 percent of your total household income towards rent and heat.

Your present housing is unsuitable, you pay less than 30 percent of your total household income but cannot afford rent for a house in good condition.

Where do you go to find low-income rental housing?

NLHC rents houses for families and others in need of housing.

Contact your nearest NLHC office who can provide you with a list of housing options in your area.

Rent paid by low-income individuals is based on their income. If your rent is not paid through Income Support, your rent will be based on 25 percent of your total net monthly income.

16

The Housing Toolkit

NLHC - Funding Programs

Funding Programs:

NLHC has options to support families and individuals in need of financial assistance

with rent, renovations, or emergency funds.

NLHC-Funding Programs

Rent

 

 

 

Home

 

Provincial Home

 

Basic Board

Supplement

 

Shelter Benefit

 

Modification

 

Repair Program

 

and Lodging

Program

 

 

 

Program (HMP)

 

(PHRP)

 

Supplement

 

 

 

 

 

 

 

 

 

Helps households

 

Income Support

 

This program

 

Provides money to

 

Provides financial

with low income

 

clients receive an

 

provides

 

assist homeowners

 

assistance to adults

that cannot obtain

 

amount for board

 

funding to assist

 

with low income

 

with disabilities

 

 

homeowners with

 

who require

 

who need more

suitable and

 

and lodging, rent, or

 

 

 

 

 

low-to-moderate

 

repairs to their

 

than basic Income

affordable rental

 

mortgage. Eligibility

 

 

 

 

 

income who

 

homes.

 

Support benefits to

housing on the

 

is based on the

 

 

 

 

 

need accessibility

 

 

 

live with relatives or

private market.

 

individual’s income.

 

 

 

 

 

 

changes to their

 

 

 

non-relatives.

 

 

 

 

 

 

 

 

 

 

 

homes.

 

 

 

 

 

 

 

 

 

 

 

 

 

17

The Housing Toolkit

I have more questions - where do I go?

If you are looking for more information, use this list of resources:

Department of Health & Community Services (DHCS) https://www.gov.nl.ca/hcs/

Persons with Disabilities-DHCS https://www.gov.nl.ca/hcs/personsdisabilities/fundingprograms-hcs/#scwap

Disability Support through other Departments or Agencies https://www.gov.nl.ca/hcs/personsdisabilities/fundingprograms-other/

Housing Support Programs https://www.gov.nl.ca/hcs/personsdisabilities/fundingprograms-hcs/#ro

Newfoundland and Labrador Housing Corporation (NLHC)

https://www.nlhc.nl.ca/housing-programs/rental-housing-program/

Employment Opportunities for Persons with Disabilities

https://www.gov.nl.ca/hcs/personsdisabilities/fundingprograms-other/#et

Income Support

https://www.gov.nl.ca/isl/income-support/

Autism Society of Newfoundland & Labrador

https://www.autism.nf.net/

Choices for Youth-Housing

https://www.choicesforyouth.ca/housing

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