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Toolkit

Navigating Department of Social Development in New Brunswick

AIDE Canada
This Toolkit will provide individuals and their families information about the Department of Social Development (DSD) in New Brunswick. The Toolkit will breakdown the different programs DSD provides, how to contact DSD for supports and what programs and funding is available.

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Navigating the

Department of Social

Development

Helping individuals with Autism and their families navigate the Department of Social Development support and funding programs.

Navigating DSD Acknowledgments

This Toolkit was written and designed by Autism Nova Scotia. The organization would like to thank the staff of the New Brunswick Association for Community Living, Autism Connections Fredericton, and the Government of New Brunswick for their support and feedback during the review process.

We would like to take this opportunity to thank our partners, AIDE Canada and the Public Health Agency of Canada for their funding and support during the creation of the Funding Toolkit.

Copyright © 2021. Autism Nova Scotia

Navigating DSD Index

Navigating DSD Index

1

Where to start?

2

New Brunswick

3

What is the Department of Social Development

4

Persons with Disabilities

5

When to apply for support?

6

Who to contact?

7

Families Financial Contribution

8

Financial Assessment

9

DSD Delivery of Care Model

10

How to apply for support for my child?

11

My child is under 18 - where do I go for assistance?

12

What is the Disability Support Program?

13

Disability Support Program Eligibility

14

How do I use my Disability Support Program funds?

15

Social Assistance & Support

16

How to apply for Social Assistance

17

Social Assistance rates

18

I am over 19 - where do I go for support?

19

I have more questions - where do I go?

20

1

Navigating DSD

Where to start?

Navigating DSD

The Department of Social Development (DSD) provides support and funding for families and individuals in need of assistance.

This booklet will explain:

The Department of Social Development

Who to reach out to for help

How to reach out for help

How an individual qualifies for help

DSD programs

2

NavigatingThe HousingDSDToolkitNew IndexBrunswick

New Brunswick-Zones

Each zone in New Brunswick has different support centres. Call the toll-free number below and choose your region. The number for each centre is below:

Toll-Free Number: 1-833-733-7835

Southeast Zone (Moncton)

1.Southwest Zone (Saint John/Fundy)

2.Central Zone(Fredericton/Woodstock/Perth/Miramichi)

3.Northern Zone (Edmundston/Grand Falls/Restigouche/Chaleur/Péninsule Acadienne)

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Navigating DSD

What is the Department of Social Development?

The Department of Social Development (DSD) is part of the Government of New Brunswick. DSD helps individuals and families through 4 different programs.

Department of Social Development

 

Children

 

Individuals

 

Seniors

 

Person with

 

& Youth

 

& Families

 

 

Disabilities

 

 

 

 

 

 

 

 

 

 

 

 

 

Adoption & Foster

Adoption & Foster

Financial

Health Services.

 

Care.

 

Care.

 

Assistance.

Housing, Disability

Protection.

Health Services.

Healthy Aging.

 

Supports &

 

 

Housing.

Residential

 

Residential

 

 

Residential Services

 

Services & Long-

 

Services.

 

 

 

& Long-Term Care.

 

Term Care.

Employment &

 

 

Protection.

Protection

 

Labour Market

 

 

 

 

 

 

 

Information.

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Navigating DSD

Persons with Disabilities

Persons with Disabilities is a sector of the Department of Social Development. They help individuals with disabilities who are eligible to access support and housing.

Persons with Disabilities

Health

Services

Rehabilitation Program

Hearing Aid Program

Prosthetic Program

Orthopedic Program

Wheelchair/Seating

Program

Vision Program

Family Support for Children with Disabilities

More Health Services

Housing, Disability

Supports &

Residential Services

Disability Support Program

Housing Assistance for Persons with Disabilities

More Housing Services

Licensed Nursing Homes in New Brunswick

Special Care Homes

Family Support for Children with Disabilities

Employment & Labour

Market Information

Labour Market

Agreement

Equal Employment Opportunity Agreement

Career Development Opportunities for Persons with Disabilities

5

Navigating DSD

When to apply for support?

When to apply for help:

It is important to start early when applying to the Department of Social Development (DSD) for support.

Under 18:

Families looking for support for their child should reach out to their local DSD office regarding funding and support under the Family Support for Children with Disabilities program.

A child who is receiving funds through DSD will need to apply to the Disability Support Program to receive funding for when they turn 19.

Over 19:

It is recommended to start researching the DSP program and making calls to start the application at 18.5 years of age so once an individual turns 19 they will be eligible to start receiving DSP support.

6

Navigating DSD

Who to contact?

When determining an individual’s eligibility they must contact the Department of Social Development for an intake appointment to determine the individual’s care plan moving forward.

Department of Social Development

Learn how to contact the Department of Social Development (DSD) for help

Call

1-833-733-7835

0-18 years

19+ years

Ask for Family Supports for Children with Disabilities.

Leave a message.

Social Development will call back to ask questions about the individual’s needs, family income, and household. They will send you an application if they think you are eligible.

Ask for Persons with Disabilities support for Adults.

Leave a message.

Social Development will send you a financial form to fill out. Once sent back you will be assigned a DSD support worker to complete your intake assessment.

DSD will contact you if you are eligible to set up a meeting for the next step of the process. You will create a care plan with the social worker if you are eligible for support.

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Navigating DSD

Families Financial Contribution

Family Support for Children with Disabilities

Families part of the Family Support for Children with Disabilities program are expected to provide financial contribution.

Families are responsible for the typical costs that come with raising a child.

Families must access all other services before DSD support. (ex: Insurance coverage, health benefits.)

Participation in Family Support for Children with

Disabilities involves a financial contribution from families who have the means to contribute to the expenses of their child. The amount is unique to each family.

Eligibility for the program is not solely based off of the families income or the diagnosis of the child.

8

Navigating DSD

Financial Assessment

A financial assessment will be completed once an application has been submitted and accepted for an individual applying for support. If an individual is over 19 then only their income will be assessed unless they are living with their spouse. During a financial assessment for children (18 years and younger) their family/support network they are living with will be assessed.

How to set up a Financial Assessment

Financial Assessment Process

An individual under 18 or an

adult with a spouse

Assess the guardians income or an individual and their spouses financial information.

Consider individual’s support needs and associated costs.

An individual 19+ or older

without a spouse

Assess applicants financial information.

Assess applicants income.

Consider applicants support needs and associated costs.

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Navigating DSD

DSD Delivery of Care Model

After receiving confirmation that an individual is eligible for support from the Department of Social Development, the individual or their caretaker has two options to choose from when receiving support.

Department of Social Development

Delivery of Care Model

DSD Delivery of

Care Models

Family Managed

 

Social Worker

Support Option

 

Case Managed Option

 

 

 

A designated family member accepts responsibility for coordinating, managing and directing services in their Family Support Plan. Social work support is available, if needed.

The DSD social worker assigned to an individual is available for ongoing support and will coordinate, manage and direct services identified in the Support Plan.

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Navigating DSD

How to apply for support for my child?

When determining a child’s eligibility they must contact their local Department of Social Development to set up an assessment. See Page 3 for the correct phone number.

Family Support for Children with Disabilities Program Eligibility

Have a diagnosis

The child has a disability, a lifelong physical, sensory,

1

 

cognitive or neurological condition or impairment which

 

limits their ability to participate in activities of daily living.

 

Must have at least one letter of support from a health professional that speaks to the child’s limited ability to function in normal daily living.

2

3

Age & Residency Requirements

Child must be under 19 years of age.

Allowed to legally live in Canada.

A resident of New Brunswick.

Have a New Brunswick Medicare Card.

Assessments & Forms

Complete preliminary application forms.

Complete application with Government of New Brunswick Social Worker.

Complete a financial assessment.

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Navigating DSD

My child is under 18 - where do I go for assistance?

The Department of Social Development helps families in need through the Family Supports for Children with Disabilities Program. See below for how they may be able to help you.

Family Support for Children with Disabilities

Health

Services

Therapeutically based recreational programs.

Family Counselling.

Assistance to access medical services.

Medical equipment.

Special dietary foods.

Health Care.

 

Childcare

 

 

Housing

 

Services

 

 

Services

 

 

 

 

 

Social Work Support Services.

 

Child Care Residential

Relief Care.

 

 

Centre’s.

Child Care Services (2-18 years).

 

Public Housing.

 

 

 

Rental Assistance

 

 

 

 

Programs.

 

 

 

Housing Assistance for

 

 

 

 

Persons with Disabilities.

 

 

 

 

 

12

Navigating DSD

What is the Disability Support Program?

The Disability Support Program is part of the Department of Social Development. They help individuals who are eligible with receiving support, funding, and housing.

Disability Support Program

Services covered by

Disability Support Program

Home Support Worker.

Respite.

Personal supports and assistance within and outside the home.

Supports for community involvement and participation.

Gain independent living skills. Transportation supports that are disability specific.

Technical supports and assistive devices.

Alternative Living Family

Arrangements.

Residential facility services.

Services covered by other

government programs

Addiction services.

Vehicle retrofitting.

Major home adaptations or NB Housing Supports.

Mental health services.

Employment services (except if provided through ADAPT agencies).

Child care services.

Income support.

Medical services or prescription drugs.

Residential facility services.

All Disability Support Programs require an application for approval

as well as a financial assessment.

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Navigating DSD

Disability Support Program Eligibility

The Disability Support Program has eligibility criteria that must be met for an individual to be able to access support.

Disability Support Program Eligibility

1

2

3

Have a diagnosis

1.You have been diagnosed with a long term disability.

Age & Residency Requirements

You are 19 - 64 years of age.

A resident of New Brunswick.

Have a New Brunswick Medicare Card.

Assessments & Forms

Complete a Financial Assessment.

Complete an application form.

Require disability support to address unmet needs.

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Navigating DSD

How do I use my DSP funds?

After being accepted to receive support from the Disability Support Program the funds for support will either be handled by the DSD social worker or a designated family member.

How to use funds from the

Disability Support Program (DSP)

DSP Funds pay for:

Support workers to help an

individual on DSP

Self-Managed

 

Social Worker Case

Support Option

 

Managed Option

 

 

 

The individual or family will be in charge of finding and privately hiring people to support the individual

on the DSP plan. The family will be given the funds by DSD to manage themselves and provide DSD with records of support care.

The DSD social worker assigned to an individual can hire private agencies to help an individual with their care plan needs. The social worker will directly pay the agency for the individual and family.

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Navigating DSD

Social Assistance & Support

The Department of Social Development provides individuals in need with financial support to pay for their basic needs. Other support may be provided depending on a persons situation.

Income Assistance & Support

Social

Assistance

This program provides people in financial need with assistance with basic needs such as food, rent, clothing, and shelter.

Extra Assistance

Support

This program helps people on Social Assistance with extra expenses or support:

Heating Allowance Program.

Fuel Supplement

Program.

Disability Benefit.

16

Navigating DSD

How to apply for Social Assistance

The Department of Social Development provides individuals in need with financial support to pay for their basic needs. Below explains the process of applying for Social Assistance.

Applying for Social Assistance

Learn how to contact the Department of Social Development (DSD) for help

Call 1-833-733-7835

Ask for the Social Assistance Program.

Tell the person you are looking to apply for Social

Assistance and one (or more) individuals have a disability. DSD will ask for you to have:

1.T4 Slips.

2.Employment Records.

3.Income of all individuals in household.

If your household income is less than the rate (the amount of people in the household and the number of individual who can or cannot work) than you will receive social assistance.

If an individual in the house has a disability and you let DSD know during your first phone call you may be eligible to receive more funds per month.

DSD will call to let you know if you are eligible for Social Assistance and what rate you will receive.

If you do not agree with the decision you have 15 days to appeal DSD’s decision.

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Navigating DSD

Social Assistance Rates

The Department of Social Development has broken down the social assistance program into three categories based on people’s situation and needs. See three different rates below.

Social Assistance Program Rates

1

2

3

Transitional

 

Transitional Assistance

Assistance

 

Single Employable

 

 

 

For those who

 

Individuals who do not

are employable,

 

have a common law

as well as, those

 

partner or child who do

requiring support

 

not have a designation

and intervention to

 

and are not certified

become employable.

 

blind, deaf or disabled

 

 

will receive this rate of

 

 

assistance.

 

 

 

Extended Benefits

Program

Social Assistance rate for those who are certified by the Medical Advisory Board as blind, deaf or disabled. It also includes some clients who have been on assistance for many years and who have a Special Designation.

18

Navigating DSD

I am over 19 and need support - where do I go?

If you are an individual looking for more support the Government of New Brunswick has a number of services and employment support options available.

How to receive support as an adult

Health

Services

There are a wide range of health and medical services that may be fully or partially covered by the government to assist people with disabilities.

Career Opportunities

for People with Disabilities

Career development services are offered to all people with disabilities who are receiving social assistance that have potential for employment.

Housing

Housing Assistance for People with Disabilities.

Special Care Homes.

Public & Non-Profit

Housing.

Rental Assistance

Programs.

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Navigating DSD

I have more questions - where do I go?

If you are looking for more information, use this list of resources:

Persons with Disabilities-Department of Social Development

https://www2.gnb.ca/content/gnb/en/departments/social_development/persons_disabilities.html

Disability Support Program https://www2.gnb.ca/content/gnb/en/services/services_renderer.200972.html

Family Supports for Children with Disabilities https://www2.gnb.ca/content/gnb/en/services/services_renderer.10195.html

Housing Assistance for Persons with Disabilities https://www2.gnb.ca/content/gnb/en/services/services_renderer.19576.html

Career Development Opportunities for Persons with Disabilities

https://www2.gnb.ca/content/gnb/en/services/services_renderer.200974.html

Social Assistance

https://www2.gnb.ca/content/gnb/en/services/services_renderer.10295.Social_Assistance_Program. tml#serviceDescription

New Brunswick Association for Community Living

https://nbacl.nb.ca/

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